Handmade Clothing Crafted in Ontario

Privacy Policy

Your privacy is a priority for our online platform offering handmade clothes. This policy explains how we collect, use, and protect your personal information in compliance with GDPR and applicable privacy laws.

Information We Collect

We collect information you provide directly when using our online shop or contacting us.

• Name, shipping address, and billing details required for orders
• Contact information such as email and phone number
• Payment information processed securely through third-party providers
• Usage data including browsing patterns on our site

How We Use Your Information

Your data helps us deliver and improve our services, manage orders, and communicate with you.

• Processing and shipping your orders
• Providing customer support and responding to inquiries
• Personalizing your experience and displaying relevant content
• Complying with legal obligations and addressing fraud prevention

Data Sharing and Security

We do not sell your personal data. We may share information with trusted service providers who support our operations under strict confidentiality.

• Payment processors for transaction handling
• Shipping partners for order delivery
• Legal authorities when required by law

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.

Your Rights

Under GDPR and similar laws, you have the right to:

• Access and receive a copy of your personal data
• Correct any inaccuracies in your information
• Request erasure of your data when no longer necessary
• Object to or restrict processing in certain circumstances
• Data portability where applicable

To exercise these rights, please contact us by mail at the address below.

Cookies and Tracking

Our online platform uses cookies to enhance your experience and analyze site usage. You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes of processing, comply with legal obligations, and resolve disputes.

Contact Us

For privacy inquiries or to exercise your data protection rights, please write to us at:

Thank you for trusting our online platform with your personal information. We are committed to protecting your privacy and delivering quality handmade clothing.